Terms & Conditions

Last Updated: November 2025

1. Payment

All orders must be paid in full at checkout. We accept Visa, MasterCard, American Express, Discover, and PayPal.
If payment is declined, the order is automatically cancelled and nothing ships.

2. Shipping

Shipping costs are calculated live at checkout and paid by the customer. We ship worldwide from multiple warehouses.
Lost or damaged in transit → report within 48 hours with photos and we’ll handle the carrier claim.
Free USA shipping applies only to the lower 48 states.

3. Returns & Refunds

You have 90 days from delivery to return unused, uninstalled parts in original packaging.
Return shipping is on you — unless we sent the wrong or defective item. Then return shipping is free and we’ll overnight the correct part.

4. Order Cancellation

Cancel anytime before your order ships → instant full refund.
Once shipped, our standard 90-day return policy applies.

5. Customer Support

We’re here 7 days a week.
Email: mona@huparts.com • Live Chat • Ticket System
Most replies within 30 minutes during business hours.

6. Liability & Warranty

Parts are sold for off-road/competition use where permitted. Installation and use are at buyer’s risk.
Defective parts → we coordinate manufacturer warranty directly.

7. Governing Law

These terms are governed by the laws of Hong Kong SAR.

We may update these terms at any time.
By placing an order you accept the current Terms & Conditions.

Got Questions? Talk to Us Anytime
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